Q1. Where do you ship from?
We ship most of our products from our office in Delhi, India and a few from our partnered warehouses located in various parts of India. So, please expect your items to be shipped separately (if you order more than one item) as different warehouses specialize in different types of products.
Q2. How long will it take for my items to arrive?
It will usually take 3-7 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q3. How long will it take to receive a tracking number?
It will usually take between 2-5 business days.
Q4. Is shipping really FREE?
Yes, Shipping is absolutely free for orders above ₹999.
For Orders below ₹999 – delivery charges in India varies. Please visit our shipping policy
Q5. Where is your company located?
We have an office in Delhi, India
Q6. Which currency will I be charged in?
We process all orders in INR.
Q7. Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after successful placing of their orders.
Please contact us if you don’t receive one within 24 hours.
Q8. Who can I contact if I have a problem with my order?
All inquiries can be forwarded to email@example.com
Q9. How can I pay?
You can pay via Netbanking, any credit or debit card. We accept all Major Debit and Credit Cards: Visa, Mastercard, Discover, Amex, UnionPay.
You can also pay via UPI (Google Pay, PhonePe, PayTM etc.), bank transfer or digital wallets. Please contact us on 8287272228 or mail us at firstname.lastname@example.org and we'll share the details.
We also have Cash on Delivery with ₹50 extra for the time being due to ongoing Covid-19 pandemic.
Q10. Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure.
Q11. If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
We have answered most of the questions frequently asked here. Please contact us if you still have more questions or doubts.