FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@myminikiki.com

Q. Where do you ship from?

A. We ship most of our products from our office in Delhi, India and a few from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

Q. How long will it take for my items to arrive?

A. It will usually take 3-15 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q. How long will it take to receive a tracking number?

A. It will usually take between 2-5 business days.

Q. Is shipping really FREE?

A. Yes, Shipping is absolutely free for orders above ₹499. 
For Orders below ₹499 - local area delivery charges (within Delhi) - ₹50 and rest of India - ₹80

Q. Where is your company located?

A. We have an office in Delhi, India

Q. Which currency will I be charged in?

A. We process all orders in INR.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after successful placing of their orders.

Please contact us if you don't receive one within 24 hours. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to support@myminikiki.com 

Q. How can I pay?

A. We accept all Major Debit and Credit Cards: Visa, Mastercard, Discover, Amex, UnionPay, Paytm, UPI, Major Wallets via PayTM payment gateway.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.